Return and Exchange Policy for Champion Cooling Systems Aluminum Fan Shroud

At Champion Cooling Systems, we understand that sometimes our customers may need to return or exchange their purchased products. To facilitate a smooth process, we have established a clear return and exchange policy for our aluminum fan shrouds.

Prepaid Shipping Charges

When returning an item, shipping charges must be prepaid unless the wrong product was shipped due to our error. In such cases, we will issue a call tag at our expense. Please note that any exchanged items need to be purchased upfront using credit card payment (no invoicing). The refund or credit will be issued after the return merchandise authorization (RMA) has been approved and completed.

Processing Time

Please allow approximately 2-4 business days from the date we receive your returned item for us to process your RMA. Additionally, it may take up to three weeks from the completion of the RMA for a credit or refund to be issued.

Returns and Exchanges

We accept returns and exchanges within 60 days from the original date of shipment. After this period, we only exchange items covered under warranty. To initiate a return or exchange, please submit an RMA specifying the reason for the return or exchange. The customer is responsible for all shipping costs associated with returning the item to our manufacturer and/or dealer.

Shipping Damages or Lost Items

If your item was damaged during shipping, you must inspect it upon receipt to verify any damage or defects. An RMA must be submitted within 14 days from the date of shipment if the item is lost or damaged. We will issue a call tag for return and process an exchange or refund only after verifying the shipping damage or loss.

Warranty

Our aluminum fan shrouds come with a warranty that covers any defects or malfunctions. If your item is no longer under warranty, we can still exchange it for a fee.

By following our return and exchange policy, you can ensure a seamless process when dealing with any issues related to your Champion Cooling Systems Aluminum Fan Shroud. If you have any questions or concerns, please do not hesitate to contact us.

Champion cooling systems aluminum fan shroud